Skip to content
Vanta Auto Transport
Home › Privacy Policy

Privacy Policy

Last Updated: June 1, 2026  ·  Effective Date: June 1, 2026

1. Who We Are

Vanta Auto Transport ("Vanta", "we", "our", or "us") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy details how we collect, utilize, and protect your information when you interact with our website, request a quote, or utilize our premium auto transport brokerage services.

2. Information We Collect

We collect information directly from you when you request a quote, book an order, or communicate with our concierge team. This includes:

  • Personal Identifiers: First and last name, email address, phone number, and physical addresses (pickup and delivery locations).
  • Vehicle Information: Make, model, year, condition (operable/inoperable), and Vehicle Identification Number (VIN) required for Federal Motor Carrier Safety Administration (FMCSA) transport compliance.
  • Transaction Data: Billing address, payment details, and signature data. Note that all payment processing is handled via PCI-DSS compliant third-party processors. We do not store raw credit card numbers on our servers.
  • Technical Information: IP address, browser type, device type, and interactions with our website via automated tracking technologies.

3. How We Use Your Information

Your data is essential for us to provide our transparent, locked-in pricing brokerage services. We utilize your data to:

  • Calculate accurate, final quotes based on market variables and route distances.
  • Facilitate the transportation of your vehicle by matching your route with our network of fully-vetted, FMCSA-registered carriers.
  • Provide ongoing concierge support, dispatch updates, and delivery confirmations.
  • Process payments and prevent fraudulent transactions.
  • Improve our website performance, marketing efforts, and user experience.

4. SMS & Phone Communications

By providing your phone number and requesting a quote, you explicitly consent to receive calls and SMS text messages from Vanta Auto Transport regarding your quote and shipment. This includes automated dispatch updates and concierge outreach.

Opting Out: You may opt-out of SMS communications at any time by replying "STOP" to any text message you receive from us. Standard message and data rates may apply. Opting out of SMS may impact our ability to provide real-time updates regarding your vehicle's transit.

5. Sharing Your Information

We firmly believe in our "no bait and switch" philosophy, and this extends to your data. We do not sell your personal information to third-party marketers.

However, to facilitate your transport, we must share specific details with third parties:

  • Motor Carriers: We share your vehicle details, pickup/drop-off locations, and contact phone numbers with the assigned motor carrier so they can physically execute the transport.
  • Service Providers: We utilize third-party vendors for payment processing, email hosting, and CRM management. These vendors are strictly bound by confidentiality agreements.
  • Legal Authorities: We may disclose information if required by law, court order, or to protect the safety and rights of Vanta, our carriers, or the public.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies (such as web beacons and pixels) to track activity on our website. This helps us analyze web traffic, remember your quote preferences, and optimize our advertising campaigns. You can instruct your browser to refuse all cookies, though this may limit your ability to use certain features of our quote calculator.

7. Data Security

We implement commercially reasonable security measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes SSL/TLS encryption for data transmission and strict access controls for our internal databases. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your state of residence (such as California under the CCPA), you may have the right to:

  • Request access to the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data (subject to our legal obligations to retain transport records under FMCSA regulations).

To exercise these rights, please contact our privacy team using the information below.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact our concierge team:

Vanta Auto Transport
3380 Vincent Road, Suite E
Pleasant Hill, CA 94523
Phone: +1 (510) 927-4447
Email: contact@vantaautotransport.com